bank feeds

Munir1 · ‎July 06, 2023

I have recently joined a firm. In bank feeds, it has some very old QuickBooks entries even pertaining to the year 2012. Similarly it has some entries downloaded from bank which are unmatched,however these are not old entries. What should i do with QuickBooks entries and what should I do with downloaded entries? Should I add all downloaded entries and delete old QuickBooks entries. I am not an expert of QuickBooks, hence I am in dire need detailed guidance please. I shall be grateful if some one helps me. Thanks

Amanda-B · ‎July 06, 2023

Hey there Munir1

Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.

Based on what you've described, I feel you'd benefit more by contacting our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to guide you back on track. You can reach them by clicking on this link.

If you have any other questions, feel free to reach back out to us.

Fiat Lux - ASIA · ‎July 06, 2023

@Munir1

You will need to discuss with your accountant to make adjusted journal entries to fix this. Another option, purchase a 3rd party condense service to remove your old data. Your new company file will be start from a certain period (e.g 2015)

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