Hi there,
Reconciliation is an important process that proves and documents that account balances are in agreement. If you've made a mistake, it's essential that you're able to undo your reconciliation and start again.
To undo an entire reconciliation, you must manually edit each transaction. You can use your reconciliation report or bank statement to identify the transactions you need to edit. Here's how to manually clear, unclear, reconcile, or unreconcile individual transactions:
1. Select the Gear icon.
2. Under Your Company, select Chart of Accounts.
3. Locate the appropriate account for the transaction.
4. From the Action column, select Account History.
5. Identify the transaction to edit.
6. In the reconcile status column (indicated by a check mark), repeatedly select the top line of the transaction to change the status of the transaction.
*Codes indicate the status of the transaction:
C - Cleared
R - Reconciled
Blank - Not cleared or reconciled
7. Select Save.
If you have too many transactions to edit and you're connected to an accountant in QuickBooks Online, you can ask your accountant to undo the reconciliation for you. If you're not already connected to an accountant, you can find one in your area here: https://quickbooks.intuit.com/ca/find-an-accountant/.
For more tips and helpful notes about undoing a reconciliation in QuickBooks Online, take a look at theses helpful articles:
If you have any other questions, please don't hesitate to reach back out.
Cheers!
