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Wolfhound
Level 1

How to delete bank feed items on desktop

I have a client who didn't use a bookkeeper, first download of bank feed for reconciliation brought in years of data in spite of trying to restrict by date on bank site.  How can they be cleared?  No delete or ignore or batch function available in Canada on either Preferences/Chequing/Bank feed or bank feed screen itself

5 Comments 5
Trish_T
QuickBooks Team

How to delete bank feed items on desktop

Hi Wolfhound,

 

It's nice to see you in Community.  Welcome!  Banking is a vital part of the books and it's important to have the accounts balance so you can reconcile with confidence.  QuickBooks is a powerful program with the features you need to accomplish your goals with peace of mind.  I'd be happy to assist!

 

To save valuable time, you can delete multiple transactions using the Batch Delete/Void Transactions utility.  Here's a helpful guide to assist you and to have on hand for future reference.  If at any time, you require additional assistance, please don't hesitate to contact us.  Your success is important and it would be a pleasure to work with you directly so you can get back to what you love!

 

Please feel free to reach back out if you have other questions.  We'd love to help!

Wolfhound
Level 1

How to delete bank feed items on desktop

Please re-read my inquiry.  I did NOT ask about transactions so your reply won't work for this situation.  I am asking how to delete bank feed items showing up on the review that have no place in the books and are a pain to scroll through time after time.  Nothing to do with recorded transactions.

Question remains: how to delete pesky old bank feed items so they don't have to be constantly scrolled through.

Jen_D
Moderator

How to delete bank feed items on desktop

Thanks for reaching out to us again about this bank feeds issue, @Wolfhound.

 

I want to ensure you get to the right department to help you further with removing unwanted bank entry in the Bank Feeds.

 

Since you don't have the option to alter or modify the transactions, I highly recommend that you contact our Support Team. Our live support has the tools to check your company file and provide some troubleshooting to help get rid of those entries.

 

Here's how to contact us:

 

  1. On your QuickBooks company file, click the Help menu.
  2. Tap the QuickBooks Desktop Help option.
  3. Press Contact us on the pop-up box.
  4. Click on the Search for Something else button then type your concern in the Ask us anything box.
  5. Hit Search, then scroll down to get your contact options.

 

You can also use this link to contact us and see our support availability: Contact QuickBooks Desktop support.

 

Come back again for the additional questions or concerns about this bank transactions management concern. I'll ensure to help you out resolve this completely.

WYO_BOOKS
Level 2

How to delete bank feed items on desktop

I've resolved this problem by going back to the Bank Feeds center, highlighting the feed and deleting it. Of course, you would want to be sure you had done all the matching you needed. Curious what you found as I found this while looking for a solution for a similar problem.

mmburnside2023
Level 2

How to delete bank feed items on desktop

None of these options works, why does Quickbooks have such Sucky IT team, their answers dont even match the question and you cannot just go into it and delete it if you could we would not be on this platform looking for answers.

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