I opened a new bank account and transferred funds. Quickbook shows the transaction in my current but no action works that doesn't double the balance in the new account

Hi there, @jacques-tessier.

I want to make sure your concern is taken care of. May I know how you recorded the transfer in QuickBooks Online? On the other hand, if you match banking transactions, ensure the online banking transfer date record is the same as the transfer date created in QuickBooks. This will make sure you're able to match the transactions.

In addition, is the current bank and new bank account are different financial institutions? If you have transferred funds from the current to the new account, you can zero out the new account by recording a transfer back to the current account.

You also mentioned that QuickBooks shows the transaction in your current but no action in the new bank account register, that doesn't double the balance from there. And the later part, recording as transfer doubles the balance in the new account. I will appreciate it if you add more details in this scenario.

Moreover, I'm adding these articles for more details about matching transactions and account reconciliation:

• Categorize and match online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

Feel free to fill a comment and share more clarifications. I'm always here to help you more. Have a nice day!

Hi, what I did is linked another bank account of the same institution as  I had for my other bank accounts.. Since the account had the transfer already included Quickbooks saw that as an opening balance.

To solve the issue, I edited the new bank account in Quickbooks and even though the opening balance was marked as reconciled, I zeroed it out. This way, I was able to link a transfer from one account to the new one. Now everything balances

Thanks for your help