Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hey mick-smidrywall,
I'm glad to see you've got an eye for noticing discrepancies like this. Addressing them early goes a long way in maintaining accurate records, which will save you a lot of time in the long run. QuickBooks Online comes equipped with all sorts of tools to help you balance your books without breaking a sweat. Your Dashboard and Banking tab let you easily compare the bank and QuickBooks account balances, so you'll always know how things stand. I'll be happy to help you get this sorted.
The most reliable way to keep things balanced between your books and your bank is to reconcile accounts. This tried-and-true accounting practice is an effective way to identify and address differences like this one. Whether or not you've connected your bank account, QuickBooks Online helps you reconcile efficiently so you can get back to running your business. Simply head to your Accounting tab and select Reconcile to get started. If you're new to bank reconciliations, this awesome step-by-step guide is a great resource to help you: Reconcile an account in QuickBooks Online
I'm confident you'll have no problem getting things to balance, but your accountant is an incredible partner for reconciliations. They understand your particular company's financials, so they're well-suited for reconciling your accounts and resolving discrepancies. They can even offer you additional insight into keeping things balanced going forward. You can easily invite your accountant as a user to approach this as a team. To search for a pro in your area, simply head to the My Accountant tab in QuickBooks Online then click on Find a pro to help.
Let me know how this goes! Don't be afraid to reach out with any additional questions.
Hi,
I do reconcile all three of my accounts and the Quickbooks balance and the bank balance never match. I believe this is because entries still show up from past fiscal years. I still have all entries from 2016 showing up, from when we switched from Desktop to Online. How do I remove these entries? They show up when I reconcile as well.
Thank you,
Sheri
Hi Sheri. Thanks for chiming in on this. I'd be happy to help you reach your reconciliation goals using QuickBooks. To get started, could you confirm if the difference in your reconciliation is being caused just by those transactions from 2016?
Hi Sheri. Thanks for chiming in on this. I'd be happy to help you reach your reconciliation goals using QuickBooks. To get started, could you confirm if the difference in your reconciliation is being caused just by those transactions from 2016?
Hi,
It's caused by all transactions before Nov. 1st, 2020. This is the beginning of our fisacal year, so I shouldn't see anything before that date. I have all transactions showing up on both visas and the chequing account. So, my dashboard is never accurate, therefore no good to me. My actual balance is $159, but quickbooks shows a negative $930!
Hi sheriekholm,
Thanks for reaching back out. I know how important it is to keep your accounts balanced and why you'd want to clear up the discrepancy. I can help steer you in the right direction.
Here are a few articles you can use to track down the differences:
QuickBooks has many articles here in the QuickBooks Community that you can reference when you're unsure of the process, and I'm here to help you find the ones that apply to your issue. Let me know if you require any other assistance. Have a fabulous day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here