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tahir-cogeco-ca
Level 1

Bank link outdated for linking the account

bank link out dated
2 Comments 2
Trish_T
QuickBooks Team

Bank link outdated for linking the account

Hi tahir-cogeco-ca,

 

Welcome to Community!  QuickBooks Online automatically updates your transactions, so you can reconcile your accounts seamlessly.  It's essential that you're able to link your accounts, so you can get back to business as soon as possible!

 

In your situation, I recommend that you disconnect the account, then reconnect to begin downloading transactions again.

 

Should you require additional assistance, please don't hesitate to contact our Customer Care team outside of this forum.  It would be our pleasure to work with you in real time, and ensure you're able to connect your account without delay!

 

Feel free to reach out with other questions. We are always glad to help!

On Beta
Level 6

Bank link outdated for linking the account

@tahir-cogeco-ca 

Try opening your QBO account on any private/incognito browser.

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