RBC versus Credit Union (Kawartha) for Corporation Accounts

Hi sjfwhite,

Thanks for reaching out to us here.  I can understand your concerns, when connecting your bank and credit card accounts to QuickBooks Online.  

Please keep in mind that two-factor authentication is set by your Financial Institution, to safeguard your access when using online banking.  Once you have turned this on from your bank's end, QuickBooks Online requires multi-factor authentication for security.  You'll be asked to verify your identity to ensure secure access to your account. When you connect your accounts, they're typically updated around 10 pm PT.

Should you require additional assistance, please don't hesitate to contact our Customer Care team outside of this forum. It would be our pleasure to work with you in real time, and ensure you're able to connect your account without delay!

Feel free to reach out with other questions. We are always glad to help!

Thanks for the reply about the importance of 2FA and that it is based on the bank rather than QB.  All known and understood. 

That said, the implementation of 2FA can be an incumberance when the authentication is based on one device (phone) with the mobile app giving permission for the bank to push transactions.  That's the way it is with Scotiabank.  That means that my bookkeeper and my wife (backup bookkeeper) are not not able to easily sync transactions without manually downloading then uploading to QBO.

Any feedback from RBC or (less likely) Kawartha Credit Union users on this issue and/or small corporation friendliness of the two institutions?  Thanks!