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marythuy
Level 1

2023 T4 update

Hello,

I just print a preview of the T4 in QuickBooks Online and there is no box 45.

When will Intuit update 2023 T4 to include box 45 and ins

10 Comments 10
JamesM4
QuickBooks Team

2023 T4 update

Hi there,

 

Welcome to the QuickBooks Community. It's important you're able to get the resolution you need so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction from here.

 

In order to get the resolution you need in a timely manner, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and have a visual reference to what's happening on the account so your books remain accurate. Here are our contact details below: 

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.

EDDYACCOUNTING
Level 1

2023 T4 update

Any news from ITUIT, as this is going to be mandatory.

JamesM4
QuickBooks Team

2023 T4 update

Hi there. Thanks for chiming in on this thread. The QuickBooks update for box 45 is scheduled to be released before the end of this month. Rest assured, you'll be able to view box 45 as QuickBooks adheres to the guidelines and dates set by the Canada Revenue Agency. Let me know if you have other questions. I'll be a message away. 

EDDYACCOUNTING
Level 1

2023 T4 update

thank you, I see box 45 in T4 Slips, but how do we update the info for employees in QBO to make the box checked?

Amanda-B
QuickBooks Team

2023 T4 update

Good evening, EDDYACCOUNTING.

 

Thanks for reaching out to us here. I'd be happy to provide some information regarding box 45.

 

You can update your employees profile by following these steps:

 

1. Open "Payroll", then "Employees"
2. Select the employee
3. Hit "Edit" in the "Deductions and contributions" section
4. Under the "Dental benefits access", use the dropdown menu to select the correct code for the employee

5. Hit "Done"

 

Note: You'll have to repeat these steps for each employee.

 

If you have any other questions, feel free to reach back out.

Andrea95
Level 1

2023 T4 update

How do I add the box 45 info for QB desktop?

 

Trish_T
QuickBooks Team

2023 T4 update

Hi Andrea95,

 

Thanks for joining us here.  The new Dental Benefit has been automatically updated in QuickBooks Desktop.  However, you'll need to 

enter the required codes in your employee profiles.  Please note that all employees must have a code for the dental benefit.  Once you've updated your employee profiles, box 45 will be visible on the T4 slips.

 

Follow these steps to enter the codes;

 

1. Go to the Employee Centre and select the Employee then Edit

3. Open Payroll info

4. Use the ▼ dropdown menu next to Employer-offered dental benefits, then select the appropriate code

5. Hit OK to save.

You're all set!

 

Feel free to reach out again , if you have other questions or concerns.  We would be glad to assist!

 


 

Laura Lee1
Level 1

2023 T4 update

I just did the 2024 update and when I go to print T4s the program gives me an error message that the information regrading Box 45 has not been inputted and has to be before the T4 will print.  Where do I post this info into the employees profile?  Thank you!

Laura Lee1
Level 1

2023 T4 update

I see the post now - thank you!

 

 

Alex M
QuickBooks Team

2023 T4 update

Hi there Laura Lee1,

 

I'm happy that you were able to add that information to your employees. If you have any other questions, feel free to reach out here.

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