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hijabhabib-atp
Level 1

can we stop direct deposit

i want to stop a a payment of direct deposit run on payroll in qbo.

1 Comment 1
Jayson_E
QuickBooks Team

can we stop direct deposit

You can only stop a direct deposit payment in QuickBooks Online Payroll (QBOP) if it hasn't been sent to Intuit for processing yet, hijabhabib.

 

Please note that once the payroll has been offloaded for processing by Intuit, we can no longer stop the direct deposit.

 

The payroll offloading times vary depending on your direct deposit payment speed, and cancellations must be made before the following cutoff times:

 

  • Next-day model: 5:00 PM Pacific time the day before payday
  • 2-day model: 5:00 PM Pacific time at least two business days before payday
  • 5-day model: 5:00 PM Pacific time at least five business days before payday

 

For example, based on a 2-day model, if you've scheduled an employee's paycheque for direct deposit on Friday, you can delete it up until 5:00 PM (PT) on Wednesday.

 

For more details about the direct deposit processing timeline, please refer to the article Direct Deposit Processing Timeline for QuickBooks Payroll.

 

If Intuit hasn't yet processed the paycheque, you can delete it, which will keep the funds in your account.

 

Here's how:

 

  1. Go to the Payroll menu, and select Employees.
  2. Click on the specific employee, then click Paycheque List.
  3. Locate and select the cheque you want to stop and click Delete.
  4. When prompted, confirm the action by selecting Yes.

 

If the direct deposit has already been processed, you won’t be able to stop the payment via QuickBooks. In this case, you can consider creating an internal agreement with your employee to facilitate the return of the funds.

 

Lastly, you can check out this article to view your payroll totals, including employee taxes and contributions in QBOP: Create a payroll summary report in QuickBooks.

 

Feel free to let us know in the comment section if you need more assistance with your payroll-related tasks in QuickBooks. As always, we'll be ready to help you promptly.

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