Welcome to Community! QuickBooks Online Payroll is an exquisite way to pay your staff with peace of mind. It's important that you're able to get started with accurate pay schedules, to ensure your employees are paid on time. I'll be happy to assist!
Here's how to set the pay schedules;
1. Open Settings ⚙ in the top right
2. Select Payroll settings
3. Choose Pay Schedules
4. Enter the Pay period using the ▼ dropdown menu
5. Place the Starting date and Ending date for each pay period
6. When finished, hit OK
The Pay schedule confirmation screen will open to display the pay dates for the next four pay periods based on the information you've entered above.
7. Click OK to save the Pay schedule if everything looks correct.
8. The new pay schedule will be listed under Pay schedules in the Edit pay policies screen once you click OK.
9. Repeat these steps or other pay schedules
Here's a helpful guide for your reference.
Please don't hesitate to contact us if you'd like additional assistance. It would be a pleasure to work with you in real time and ensure you're able to pay your staff on time!
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Let us know if your situation has been solved. Your success is important and we're always pleased to help!
Everything is set up as described. But still, I cannot edit the pay period. See the screenshot attached.
The 1st pay period would be 24/03/2022 to 06/04/2022. Quickbook is considering a full 2 weeks pay.
But my employees were hired on April 1st, so there should not be any amout for the days before April 1st.
How can I edit the first pay period so it consider the hire date?
I also attach the screenshots of the set up of the employees, and the pay schedule.
Thanks for reaching back out. It's great to see that you've provided screenshots so we're on the same page. It looks like you're on the right track with your work. I recommend clearing cache on your browser first and foremost. Once you're logged back in, return to > Payroll settings > Pay schedules > hit Edit > click on the Calendar icon. Make the necessary changes and hit OK when complete. If you get the same result, please contact us so we can connect with you, and navigate through the process together. This will also allow us to gather additional information about your account and have a look at it from our end.
Please don't hesitate to reach back out with other questions. We're always glad to assist!
To ensure your employees are paid on time, you'll need to enter the actual date they'll be paid in My next pay day is field. This covers the pay period ending on April 6. That should do it for you and this will correct the upcoming pay schedules as well. I hope this helps!
Let me know if this has been solved. Or reach back out if you have other questions.