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MatchGirl
Level 2

How do I prevent QBO from creating a new supplier for each payroll tax payment? I'm up to "Receiver General-50".

 
2 Comments 2
JamesM4
QuickBooks Team

How do I prevent QBO from creating a new supplier for each payroll tax payment? I'm up to "Receiver General-50".

Hi MatchGirl,

 

Thanks for reaching out to us here. QuickBooks enables you to manage your income and expenses with peace of mind. Rest assured, I'll be happy to steer you in the right direction so you can continue to do the things you love.

 

I'd like to learn more about how you're adding a the payroll tax payment on your end. Could you elaborate more about how you navigating the program? In case you're having browser-related issues, I recommend clearing cache and cookies. Clearing your cache and cookies refreshes your browser making more efficient and user-friendly. You can do this by following the steps in this article: Clear Cache and Cookies. 

 

In case you need direct assistance, I recommend contacting our support team using the details below: 

  • Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
  • Social MediaFacebookTwitter, and Instagram.

Feel free to ask other questions. I'm here to steer you in the right direction.

MatchGirl
Level 2

How do I prevent QBO from creating a new supplier for each payroll tax payment? I'm up to "Receiver General-50".

I've just been using the Taxes Menu -> Payroll Taxes -> Pay Taxes function.  It works seamlessly, and you aren't alerted that it is creating a new supplier, you can only see that if you look under the Suppliers in the Expenses module.

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