Hi birdsongnature-g,
Welcome to Community! QuickBooks Online Payroll has been recently updated, and I can understand the impact this may have caused our valued customers. It's essential that you're able to ensure your employees are accurately set up, so you can pay them as scheduled. I would be glad to assist!
The recent update has been reported to have impacted the employee hire dates. For this reason, I suggest taking a look at each employee profile, to ensure an accurate Hire date. Once you've completed this process, you should be able to move forward with payroll. However, if you experience the same outcome, please contact our QuickBooks Online Payroll specialists outside of this forum. With your consent, they can look further into the issue from their end, and ensure your employee profiles are complete.
If you have any other questions, feel free to reach out again. We would be happy to help!
