Hey there wayco,
Thanks for reaching out to us here. It's important that you're able to set up deductions correctly. If you don't see the deduction item in your list, you can add it by creating a garnishment item. Follow the steps below:
1. From the left menu, open Payroll and then Employees.
2. Select the employee name
3. Click Edit to the right of Deductions & contributions
4. Hit +Add deduction/contribution
5. Select Deduction/contribution
6. Enter a Description. This is the deduction name that appears on pay cheques
7. To add a new deduction, select a Deduction/contribution type and Type
8. Choose whether you want the deduction to be calculated as a Flat amount or Percentage of gross pay. Then enter the Amount or Percentage. Do the same for the Company-paid contribution as applicable.
9. Select Save, then Done.
If you require further assistance, I recommend reaching out to the support team outside of the Community so that we can work directly with you. You can reach them by following one of these methods:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter
If you have any other questions, feel free to reach out here.
