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regandockerty
Level 1

I ran payroll through QB, but paid employees using e-transfer in two separate transfers (from same acct) - how can I match and clear those transactions?

When I click match, the payroll transaction does not come up as one of the suggested options and I am unsure of how to clear those transactions now.

1 Comment 1
LouiseG
QuickBooks Team

I ran payroll through QB, but paid employees using e-transfer in two separate transfers (from same acct) - how can I match and clear those transactions?

Two separate bank transactions cannot be matched directly to a single payroll transaction in QuickBooks, regan.

When you pay employees via e-transfer in two separate transactions but process payroll through QuickBooks, the system expects a single consolidated payroll transaction. However, since your bank feed reflects two separate payments, QuickBooks will not automatically match them.

With that said, you’ll need to exclude e-transfers and manually clear the payroll transactions. Here’s how: 
 

  1. Navigate to the Transactions menu, then Bank Transactions.
  2. Go to the For Review tab for your bank account.
  3. Locate the two downloaded e-transfer transactions.
  4. Select the checkbox next to both e-transfer transactions.
  5. Click the Exclude button.
     

Once done, let’s manually clear the payroll entries. Please see the steps below:
 

  1. Go to your Chart of Accounts.
  2. Find the bank account you paid from and click View Register.
  3. Locate the Payroll transaction.
  4. In the checkmark column, click on the space twice until a letter C appears.
  5. Hit Save.
     

Excluding the bank feed transactions and clearing the QuickBooks entry prevents duplicates and ensures accurate reconciliation.

Let us know in the comments section below if you have follow-up questions.

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