Hi, Jaclyn.
Let’s work together to troubleshoot the error you're experiencing with accessing your PD7A forms in QuickBooks Online (QBO) Payroll.
Before anything else, could you provide more details on what specific error you're getting when trying to access your PD7A forms? Knowing this will help us find the best solution for you.
In the meantime, we recommend accessing your account using a private or incognito browser. This helps bypass potential browser-related issues caused by outdated cache or corrupted files, which may interfere with the program's functionality.
Alternatively, you can also use other supported browsers for better compatibility.
However, if the issue persists, we recommend contacting our Live Support team during their available support hours for further assistance. They can securely access your account and identify the cause of the issue.
Don't hesitate to drop a comment below if you have further questions.
