Payroll schedule/frequency

DDBaytree · ‎February 19, 2025

For our employees that have been with us for awhile their payroll info shows as

Payroll Schedule-Biweekly

Pay Frequency-Biweekly

For any new employees set up it shows as

Payroll Schedule-Biweekly

Pay Frequency-Semimonthly

The Pay Frequency cannot be changed for any employees and the semimonthly frequency seems to be messing with the proper deductions being made. How do I change this?

Henock K · ‎February 19, 2025

Hi DDBaytree,

Welcome to the Community. QuickBooks Desktop is a flexible program that simplifies the way you manage your books. I'd be glad to help.

Based on what you've described, I recommend reaching to our customer support team. They'll be able to verify your account details in a secure setting to help you with your payroll schedule. You can review this article to contact our customer support team. I encourage you to review this article on how to fix common problems and errors with QuickBooks Tool Hub.

Let me know if you have questions, I'll be happy to help.

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