Hello brendaandpower@g,
I hope your Monday is off to a great start! I wanted to forward one of my favorite articles that helped me with running payroll in QuickBooks Online, I hope you find it useful as well:
Process or run payroll
https://quickbooks.intuit.com/learn-support/en-ca/employees-payroll/process-or-run-payroll/00/400678The article comes with a fantastic tutorial video, but in the case you need any extra guidance, Intuit has an awesome support division to assist you inside of QuickBooks Online:
How to request a call-back
Click the Help option in the top-right corner of your QuickBooks product.
Enter your issue in the search bar (for example, “update credit card”) and review the results.
If you don’t find a solution, select the Contact Us button.
On the Ways we can Connect menu, select the Get a callback button.
The contact information window displays.
Enter your contact information and select the Call me button.
You’ll see confirmation of your request and the estimated time until a support agent calls you back.
Select the Close this window button and wait for your call (closing the window will not lose you your spot).
I hope this helps! I hope you have a great rest of the day.
Kindest Regards,
Lourdes Fernandez