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Hey there ericko-resideman,
Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.
I feel you'd benefit more by contacting our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you are trying to create a "bonus" pay cheque for your employee you can do that by going to Payroll - Employees and on the green "RUN PAYROLL" menu there is an arrow - click on that and select BONUS ONLY.
Note: This cheque is not tied to your usual payroll schedule and is typically used at year end or when bonuses are given out for reaching milestones or goals.
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