Hi there gold-staff-recru,
We strive to provide the support you need in order to be able to use QuickBooks to manage your business, but it seems like we've missed the mark. I can point you in the right direction to where you can provide your complaint.
To file a complaint, you'd need to reach out to the support team. They'll be able to verify your account information with you in a secure setting to look into the last interaction you had in order to help you get the issue resolved and you back to business. You can reach them using these options:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and X / Twitter
If you have any other questions, feel free to reach out here.
