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Ariant Holdings Ltd
Level 1

Intuit has taken money from my account but has not made the tax payment to CRA on my behalf. They have frozen my payroll so no paystubs and I am unable to create an ROE.

It has been over two weeks as they say the back end is working on it.  I can't seem to get any help on chat or phone.  What are my options?
1 Comment 1
JamesM4
QuickBooks Team

Intuit has taken money from my account but has not made the tax payment to CRA on my behalf. They have frozen my payroll so no paystubs and I am unable to create an ROE.

Hi there, 

 

Thanks for reaching out to us here. It's essential you get the help you need. I'll be glad to steer you in the right direction so you're on the right direction with achieving your goals.

 

Based on the info you've shared, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-855-253-1536. To find out more about our hours and other contact methods, please follow this link here: Contact QuickBooks Online Support

 

Feel free to keep me posted on how you make out. I'll be here.

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