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Hello bflood1,
Welcome to the Community. QuickBooks is a powerful program that helps you get ahead with your work. I'd like to help make sure you get the support you need with this.
Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will will be able to assist you with entering the payroll history so you can get back on track. Here are our contact details:
Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.
Thanks James, I did exactly that and got nowhere with the chat. I can try a call - the chat was a waste of over an hour. Thanks.
I hear you on this. Feel free to keep me posted on how you make out. I'll be one message away.
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