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KBEZANSON7
Level 1
posted
‎September 19, 2023 04:06 PM
last updated ‎September 19, 2023 1:06 PM

Payroll "Departments"

I started adding "Department" to my employee profiles but then decided to use "Classes" instead.  Now I want to go in and edit my "Department" list but I can't find where it is stored in QB.

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2 Comments 2
JamesM4
QuickBooks Team
QuickBooks Team
‎September 19, 2023 05:16 PM

Payroll "Departments"

Hello KBEZANSON7,

 

Welcome to the QuickBooks Community. It's important you're able to get the resolution you need so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction from here.

 

In order to get the resolution you need in a timely manner, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get back on track in a timely manner. Here's our contact details: 

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.

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AdminAndrea
Level 5
‎September 21, 2023 01:32 PM

Payroll "Departments"

I think the only place that you can make that edit is in the employee profile (Payroll - Employee - Employment Details). 

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