Hi ryanseavestrough,
Welcome back to the Community. I'll be happy to guide you in the right direction so you can get back to doing the things you enjoy.
In order to get to the bottom of this, I recommend contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-855-253-1536. To find out more about our hours and other contact methods, please follow this link here: Contact QuickBooks Online Support.
Feel free to keep me posted on how you make out. I'll be here.