Why can't I add WCB for Alberta?

Hi usermcrane,

I'm glad to see you in Community.  Welcome!  QuickBooks Online Payroll has the versatility you need to set up WCB.  I'll be happy to assist!

Here's how to add WCB for Alberta:

1. Navigate to Settings ⚙ in the top right of your QuickBooks account

2. Open Payroll settings

3. Under Payroll and Services, select Workers compensation

4. Click on Create New Item and choose the Province

5. Enter the Rate description, Rate and Effective date

6. When finished hit Save

Please don't hesitate to contact us if you require additional assistance.  It would be our pleasure to navigate through the process with you, and ensure you're able to complete your QuickBooks Online Payroll goals!

Feel free to reach back out with other questions.  We'd be glad to help!

I am from Saskatchewan and when I go to set up WCB it only shows BC, Ontario and Quebec.  I also do not have the option to create a new item as mentioned above.  Can you please help?  

thanks, 

.

Hey there pandf,

Thanks for chiming in on this thread! I feel you'd benefit more by contacting our support team outside of the Community. They'll be able to do a screenshare with you and guide you on the right track. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

If you have any other questions, feel free to reach out here.

still no answer?