ROE regarding vacation paid each pay

Hey there, AHCSS.

Thanks for joining us here in the QuickBooks Community. I'd be happy to guide you in the right direction.

Based on the information you've provided, the best course of action would be to contact our support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of the methods listed here.

If you have any other questions, feel free to reach back out.

Was there a solution to this issue?  We also are having difficulty creating a report to provide the pay amounts that need to be included in the ROE (We do our ROE's manually and do not rely on Quickbooks to prepare them)?  We generally use a payroll item detail report that we have modified to provide all the information needed for the ROE.  However, in selecting the payroll items, Vacpay - Paid out is not listed in the drop down list as a pay item that can be selected.

I understand the difficulty you’re facing with getting accurate figures for your manually prepared ROEs, Kim. Let’s take a closer look at what’s causing this and ensure you can access all the payroll information required for your ROE.

Vacation pay paid out as a percentage of gross income on each cheque is reported based on the pay date. If the related payroll item isn’t properly mapped to be included as insurable earnings, QuickBooks may exclude it from the report.

To resolve this issue, I recommend reviewing your Payroll Item Listing report to ensure vacation pay and other relevant items are set up correctly before processing an ROE.

Here’s how:

1. Navigate to the Reports menu.
2. Select Employees & Payroll, then select Payroll Item Listing.
3. In the Payroll Item Listing screen, look at the ROE Earnings column:
   • If Yes appears for the payroll item, QuickBooks Desktop records the earnings as insurable earnings on the ROE.
   • If No appears for the payroll item, QuickBooks Desktop does not record the earnings as insurable earnings on the ROE.
4. If a payroll item is set up incorrectly, double-click on the payroll item from the report.
5. Click Next until the Record of Employment (ROE) Tracking screen.
   • Select Earnings if the payroll item should report to the ROE for insurable earnings.
   • Clear the checkbox beside Earnings if the payroll item should not report to the ROE for insurable earnings.
6. Click Finish. If the Finish button is unavailable, click Next until the Finish button becomes available, then click Finish.

For a comprehensive guide and more detailed steps on this process, refer to the resource titled, specifically under the section Review the Payroll Item Listing report before processing an ROE: Process, review and EFILE Record of Employment (ROE) forms in QuickBooks Desktop.

Regarding the issue of vacation pay not appearing in Box 15B or Box 15C in QuickBooks, this problem arises from the categorization of vacation pay within payroll settings. If it’s not flagged as insurable earnings, QuickBooks may exclude it from gross pay calculations in the ROE. For more detailed information, refer to this article.

• The insurable earnings in Box 15B of the ROE are too low or too high in QuickBooks Desktop.
• Box 15C on the Record of Employment does not match payroll details or paycheque list.

Please feel free to revisit this thread with any updates or further questions.