United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
DOC60
Level 1
posted
‎September 24, 2024 08:58 AM
last updated ‎September 24, 2024 5:58 AM

Second CPP - Employee deduction

One employee has a second CPP - employee deduction on their pay cheque for this pay period.  I believe they are done pay CPP.  Why is this deduction on this cheque?

Reply Join the conversation
1 Comment 1
Henock K
QuickBooks Team
QuickBooks Team
‎September 24, 2024 10:11 AM

Second CPP - Employee deduction

Hi DOC60,

 

Welcome to the Community. QuickBooks Desktop Payroll is a great program that gives you the ability to pay your employees and track your payroll remittances. I'd be glad to help.

 

Based on what you've described, I encourage you to reach to our customer support team. They'll be able to verify your account details in a secure setting to help you with CPP deductions. You can review this article to contact our support team.

 

Let me know if you have questions, I'll be happy to help.

Reply Join the conversation
Featured
Update billing, subscription and firm info in QuickBooks Online Accountant
Looking to update billing, subscription, and firm information in QuickBooks...
Read more
New ROE submission process in QuickBooks Payroll
To learn more about the new record of employment submission process in Quic...
Read more
Quick-Tips FAQ: International Payroll Week
International Payroll Week FAQ Welcome to our special "International Payrol...
Read more

Need to get in touch?

Contact us