Where do I specify who gets emailed our 'payroll direct deposit receipt'? This emailed report is generated when our payroll runs.

Hi ngenner,

Welcome to Community.  QuickBooks Online Payroll has the versatility you need to make specific changes to the associated email.  I'll be happy to assist!

To ensure your direct deposit receipt for payroll goes to the correct contact, follow these steps;

1. Open Settings ⚙ in the top right of your QuickBooks account

2. Select Payroll settings

3. Click on the Edit ✎ to the right of Contact information

4. Make the necessary changes and hit Save or OK when done

You're all set!

Please don't hesitate to reach back out if you have other questions.  We'd love to help!
 

Can this report go to multiple contacts? It looks to only have the option to go to one person.

Hi ngenner,

Thanks for reaching back out.  The QuickBooks Online receipt for Payroll will only be sent to one contact.  However, if there's a time when a copy needs to be sent to another department or contact, it can be forwarded when the assigned contact receives it in their email.  

If you'd like to see the option to assign additional contacts within the payroll settings, please feel free to submit a suggestion to our Development Team by going to > Settings ⚙ > Feedback.  Customer recommendations are greatly appreciated for product and feature updates, that will enhance your overall experience with QuickBooks Online.

We're here for you, if you have other questions!

We only have one email set up in our contact information. Still the payroll direct deposit receipt was send to our email and to our accountant's email. How can we change this?

Hi there. What happens when you attempt to follow the steps provided by my colleague Trish_T above? The steps provided will help you navigate to where you can manage the emails for your payroll. I'll be on standby. 

I followed the steps as described by Trish and confirmed our contact email as correct.

The direct deposit receipt was correctly sent to our contact email. BUT, It was also sent to our accountants email. How can we take him off the email list? AND, how can we add our bookkeeper's email instead?

Thank you.

Good evening RL_210444811, Thanks for the information. In this situation, it is best to contact our support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods: 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.