I was trying to add receipt to an expense. There were 2 expenses that were identical, except one belong to last months reconciled credit card statement, and one belonged to this months unreconciled credit card statement.
When I deleted the receipt that was attached to the wrong expense, it changed the transaction to "C". I was able to reconcile this month's credit card statement, but it was showing up in the transactions to be reconciled. So I left it out.
Now it remains in "C" status (even though the statement it belongs to is reconciled). If I change it to R, it throws the beginning balance off for a future credit card statement.
How do I just "reinsert" it back as "R" to the month it belongs to so it doesn't keep showing up every month?
Do I have to go back and un-clear every transaction that belongs to this month and last month and re-reconcile? I don't even know if that will work.
Welcome to Community! Your banking is a vital part of your business and it's essential that your accounts are accurate. QuickBooks Online has the versatility you need to reach your banking goals. I'll be happy to assist!
Based on the information you've provided, it's always best to unreconcile the account and continue in sequence to ensure accurate opening and ending balances. When an item is deleted it can affect other areas of your books. To unreconcile the account back to a time when the opening balance was correct, you'll need to touch base with your accountant. If you don't have one, we can help you locate a ProAdvisor in your area. In addition, once a transaction has been deleted, it's permanent and you'll need to recreate that expense for which you'll also have the option to enter the specified date.
Please don't hesitate to reach back out with other questions. We'd be happy to help!
Hi, the transaction is not deleted. It’s just no longer reconciled and it’s showing up my future statements to be reconciled.
I’m trying to figure out how to step back 2 statements so I can re/reconcile. Thanks!
Thanks for reaching out to us, @papergirl.
I want to make sure this reconciliation concern is addressed.
Please note that modifying reconciliation status will affect past and future reconciliations. This is because the ending balance after every reconciliation becomes the beginning balance of the following cycle. This is the reason why your balances are off after modifying just one entry.
To fix this, you need to unreconcile the account and reconcile it again. You can change the status of each entry by removing the R mark. Use the steps below:
For additional information about the best practices when reconciling, see this article: Reconcile Hub.
You can also request for an accountant use to undo a reconciliation to fix any balance discrepancy. See this link for the steps: Undo a client’s reconciliation in QuickBooks Online Accountant
Update me on what happens after reviewing the entries. I want to make sure this is resolved and I'll be right here if you need further help. Have a lovely day!