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cortex
Level 1

Hi. I have clients where the client email address and the billing email address are different. Where enter and how make work?

How default send invoice to client contact AND his accounts payable department?
5 Comments 5
AndréB
Level 7

Hi. I have clients where the client email address and the billing email address are different. Where enter and how make work?

Hi cortex,

 

Welcome to the QuickBooks Online Community! QuickBooks Online includes some great features and customization options, allowing you to control the default email addresses for transactions. I know some customers require different departments to receive the same invoice, and it's important to provide this in an efficient and convenient manner. As a QuickBooks user, you're equipped with the tools required to make this simple and automatic. I'll be happy to guide you through getting started.

 

You can easily have multiple email addresses assigned to a customer or supplier by separating them with a comma. This will apply as the default email address for future invoices, and I can personally confirm it will send to both addresses. Entering a space after the comma is optional, and will have no effect. Please not that the email field has a limit of 100 characters.

 

Let me know if this works for you!

Susan929
Level 1

Hi. I have clients where the client email address and the billing email address are different. Where enter and how make work?

no it does not.  I want to add a different pick up address from the billing address for a supplier

Susan929
Level 1

Hi. I have clients where the client email address and the billing email address are different. Where enter and how make work?


@Susan929 wrote:

no it does not.  I want to add a different pick up address from the billing address for a supplier

 

Re: Hi. I have a supplier that has a different warehouse address than billing address. How can i enter it


 

Susan929
Level 1

Hi. I have clients where the client email address and the billing email address are different. Where enter and how make work?

no it does not

Anonymous
Not applicable

Hi. I have clients where the client email address and the billing email address are different. Where enter and how make work?

Hi Susan929,

 

Thanks for joining this thread. I can see how having the ability to add a different address for your supplier would benefit your business. I can provide some clarification on this.

 

QuickBooks Online allows you to enter one address for a supplier under the Supplier Information. If you're looking to add more than one address for your supplier,  I encourage you to send feedback to the software developers. This feedback will be taken into consideration for future updates on our program. You can submit a feedback by clicking on the Gear icon and select Feedback under the Profile or Your Company column.

 

 I'll be here to help if you have further questions.

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