Purchase Orders show different rates when created using different methods

Quick159753 · ‎March 21, 2022

When I create a Purchase Order using Vendors -> Create Purchase Orders the item cost/rate is different than if I create a Purchase order from an Estimate or Sales Order.

For example the item in question has a cost of $21 USD (CAD is home currency) and has the preferred vendor set to a USD Vendor. When I create a PO from the estimate for the product the rate auto populates as $21 USD. However if I create a PO from Vendors -> Create Purchase Orders the rate comes in as $21 CAD therefor ~$16.65 USD.

The fact that the same product comes in with two different costs/rates seems odd to me. Is this a bug?

Alex M · ‎March 22, 2022

Hi there Quick159753,

It's important that all your transactions be entered properly so that your expense totals can be correct. QuickBooks Desktop is a great tool able to help you create purchase orders so that you can place your orders with your suppliers as well as keep track of them within your books. I can point you in the right direction for assistance with purchase orders.

For assistance with making sure that your items in purchase orders have the correct cost, I recommend reaching out to the QuickBooks Desktop support team. They'll be able to view the error you're experiencing in the software as well as the settings in order to provide you with the best solutions to entering these purchase orders. you can reach out to them using the options provided in the QuickBooks Desktop software support policies.

If you have any other questions, feel free to reach out here.

View solution in original post

Quick159753 · ‎March 23, 2022

After talking to QuickBooks chat this appears to be by design.

View solution in original post

Alex M · ‎March 22, 2022

Hi there Quick159753,

It's important that all your transactions be entered properly so that your expense totals can be correct. QuickBooks Desktop is a great tool able to help you create purchase orders so that you can place your orders with your suppliers as well as keep track of them within your books. I can point you in the right direction for assistance with purchase orders.

For assistance with making sure that your items in purchase orders have the correct cost, I recommend reaching out to the QuickBooks Desktop support team. They'll be able to view the error you're experiencing in the software as well as the settings in order to provide you with the best solutions to entering these purchase orders. you can reach out to them using the options provided in the QuickBooks Desktop software support policies.

If you have any other questions, feel free to reach out here.

Quick159753 · ‎March 23, 2022

After talking to QuickBooks chat this appears to be by design.

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Purchase Orders show different rates when created using different methods