Verify system requirements for compatibility with the mobile Workforce app

To continue using your mobile Workforce app with all the latest features and fixes, it's important to keep it and your device’s operating system up to date. Find out what your app and phone needs for the best experience in Workforce.

Check your Workforce app version

Update the Workforce app

Apple

1. Go to the App Store, then select your profile icon.
2. Go to the Workforce app, and select Update.

Android

1. Open the Google Play Store.
2. Select the profile icon, then select Manage apps and devices.
3. Under the Overview tab, select Updates available.
4. Next to the Workforce app, select Update.
   • If it isn’t on the list, it has the most recent update.

Update your operating system

In some cases, you'll need to update your operating system to update or install the latest version of the mobile Workforce app. Follow these steps to update your phone.

Apple

To update your operating system, see the latest version of iOS.

Android

To update your operating system, see Check & update your Android version.

Can’t get into the app on your phone?

If your phone can't be updated to a more recent version of your operating system, the mobile Workforce app won't work. You can still access time tracking and payroll features from your browser. 

Enter your time

1. Go to QuickBooks Time.
2. Sign in with your user ID and password.

Learn more at Track and submit your time in QuickBooks Time web.

View your paycheques, personal info, and tax docs

1. Go to QuickBooks Workforce.
2. Sign in with your user ID and password.

Learn more at View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce