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Microdent
Level 1

Aged credits

Is it possible to close aged credits in QB without applying them to vendor invoices?

We have a few aged credits in QB that should have been applied to previous vendor invoices that have now already been paid. We want the credit to still show in QB, however do not want them applied to our current outstanding invoices.

 

Thanks 

Solved
Best answer October 28, 2022

Best Answers
Alex M
QuickBooks Team

Aged credits

Hi there Microdent,

 

In order to apply a credit to an already paid bill, you would need to remove the original payment in order to have it open once more, then recreate a payment while checking off that you want to use so it can be applied, but this would affect the amount of the payment in the bank or credit card account.

 

If you have any other questions, feel free to reach out here.

View solution in original post

3 Comments 3
Trish_T
QuickBooks Team

Aged credits

Hi Microdent,

 

It's a pleasure to see you in Community.  Welcome!  QuickBooks Desktop enables you to unapply credits seamlessly.  I'd be happy to help!

 

To remove a credit from an invoice, follow these steps;

 

1. To locate the transaction history, press Ctrl + H

2. Double-click the invoice and choose Apply Credits

3. On the Previously Applied Credits window, clear the selection for credit

4. On the Apply Credits window, hit Done

5. Select Save and Close on the invoice

Here's a helpful guide for your reference that also includes how to remove a credit from a bill.

 

Please don't hesitate to contact us if you require additional assistance.  We'd love the opportunity to work with you directly and ensure you're able to successfully accomplish your QuickBooks goals!

Microdent
Level 1

Aged credits

Thanks for the reply Trish, the information provided is regarding removing a credit from an invoice however we were wanting to know how to either close or apply credits to invoices that are already paid? Is this possible?

Alex M
QuickBooks Team

Aged credits

Hi there Microdent,

 

In order to apply a credit to an already paid bill, you would need to remove the original payment in order to have it open once more, then recreate a payment while checking off that you want to use so it can be applied, but this would affect the amount of the payment in the bank or credit card account.

 

If you have any other questions, feel free to reach out here.

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