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dq_circuit
Level 1

BMO integration - August 2025

Has anyone else been experiencing issues with their QBO and BMO banking integration? 

It's been down for us for about a month now with "Error 103 - username/password not working" error message (while we can log in directly to our bank profile with no issues). Numerous attempts to sign back in via QBO results in errors (and can even lock our banking profile account up as they see it as suspicious activity).  2FA doesn't seem to be the issue as it does ask for either the SMS code or our RSA code and results in the same error message.

 

4 Comments 4
TrixieD
QuickBooks Team

BMO integration - August 2025

I understand how important it is for you to connect your BMO bank to QuickBooks for your business. I’ll route you to our Live Support team to help resolve the error you’re encountering, dq_circuit.

They have the appropriate tools to investigate the error you're facing and resolve it as soon as possible, allowing you to connect your bank smoothly. Here's how:

  1. Navigate to the Help icon.
  2. In the Search tab, click Contact Us.
  3. Share your concern, then hit Continue.
  4. Choose a way to connect with us.

You can check their support hours to know when they are available.

For any additional concerns about QuickBooks, reply here or create a new post. We're always here to help.

SIAB
Level 7

BMO integration - August 2025

@dq_circuit 

Try opening your QBO account on any private/incognito browser. If the same error persists, use csv2qbo converter tool for the time being. It's a $60 one time license.

https://www.moneythumb.com/?ref=110

 

CB20191
New Member

BMO integration - August 2025

Did you get this fixed? I am having the same error. 

JayneusR
QuickBooks Team

BMO integration - August 2025

Hello there, CB20191.

 

I appreciate you sharing your experience with connecting your BMO bank to QuickBooks. I understand how challenging this situation can be, and I suggest reaching out to our Live Support Team for further assistance.

 

They have access to advanced tools and diagnostic resources that will help resolve the error and guide you toward a resolution efficiently.

 

Here's how to connect with them:

 

  1. Open the app and go to the Help menu.
  2. Select the Help and Support tab, then choose Contact Us.
  3. Enter your issue or concern in the provided field.
  4. Tap Continue.
  5. Choose either the Chat or Callback option to get help.

 

You may also check our support hours to see when they are available.

 

If you have any questions or concerns about QuickBooks, don't hesitate to reach out. We're here to help.

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Contact us