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Darshan-Belani
Level 1

Can I integrate qbo with a custom app using api's, or should I explore sdk's instead?

Question for QBO Community: We are building a custom embedded Shopify app for B2B customers to manage credit limits and a rebate program. Customers place orders in Shopify using standard payment methods (card/PayPal), but we also track a custom credit balance internally in our app. This credit is not a QBO payment method — it’s a virtual balance assigned to each customer by the admin. When an order is placed, we deduct from the customer’s custom credit balance, and when payment is reconciled in QBO, we want to update the available credit in our app. Rebates are also calculated monthly (based on paid revenue) and issued as additional custom credits. My main questions: Does QBO support syncing this type of custom credit balance (non-payment, internal logic) through APIs, or should it be tracked in QBO as credit memos/journal entries? For rebates, is it better to represent them in QBO as discounts, credit memos, or custom fields? Is there a recommended best practice for reconciling these balances between Shopify (custom app) and QBO?

1 Comment 1
Nicole_N
QuickBooks Team

Can I integrate qbo with a custom app using api's, or should I explore sdk's instead?

Thank you for reaching out with your interest in integrating QuickBooks Online (QBO) with a custom app using API, Darshan.

 

Please know that we have a separate forum called Intuit Developer that handles API-related concerns. Their product developers and engineers are well-equipped to help you implement and optimize this process.

 

You can post your concern to their page following these steps:

 

  1. Open this link: https://help.developer.intuit.com/s/.
  2. Choose your QuickBooks product.
  3. Tap on Ask a Question
  4. Sign in, then follow the onscreen pop-ups to proceed.

 

From the Intuit Developer Dashboard, you can also search for any topics you need help with in the Search bar provided.

 

For now, we recommend creating custom credit balances and rebates in QBO as credit memos. It allows you to apply credits to future invoices, ensuring your accounting records accurately reflect the reduction in outstanding balances.

 

If you have any further questions or concerns, please feel free to leave a reply below. We'd be glad to assist you further.

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