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Good evening, carbonpac-gmail.
I appreciate you joining us here in the QuickBooks Community! I'd be happy to point you in the right direction.
Before we begin, can you tell me more about what you're trying to do just before receiving this message?
Hi,
I am trying to download the T4 xml file to file with CRA. The file that I submitted to CRA was rejected. I am wondering if I didn't have a program on my computer that was compatible to xml files. I downloaded a program called XML copy editor and resubmitted to CRA. I have not received a rejection on this submission yet.
Hi there carbonpac-gmail-,
Thanks for reaching back out. Indeed, that could very well be the cause of the error. If the file is rejected once more, I'd recommend reaching out to the CRA themselves, as they'll be able to provide more details as to why the XML file was rejected, so the steps needed can be done to submit it.
If you have any other questions, feel free to reach out here.
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