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Level 1

Downloading Transactions from Scotiabank Visa

Hi. I am having trouble getting transactions from our Scotia Visa card. Scotiabank can't/won't help me...say they aren't trained on that. Any suggestions? Converting the pdf statement to CVS doesn't work either. I know that I need to reconcile this card because it's a corp credit card. I am just at a loss at how to get the transactions. I am showing Jan 2022, Dec 2022 and Jan 2023 in Quickbooks. I am missing Feb-Nov 2022 inclusive.

2 Comments 2
QuickBooks Team

Downloading Transactions from Scotiabank Visa

Hey there LeahADL,


Welcome to the QuickBooks Community! Thanks for reaching out to us here. Being able to upload all your transactions without running into any issues is important. I would be happy to provide some information.


For missing transactions, I encourage you to take a look at this article. It will show you steps on how to manually upload bank transactions. If you require further assistance, I recommend reaching out to the support team outside of the Community. They'll be bale to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.

Fiat Lux - ASIA
Level 15

Downloading Transactions from Scotiabank Visa


Use MT Online or one of the converter tools (e.g csv2qbo).


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