Hey there LeahADL,
Welcome to the QuickBooks Community! Thanks for reaching out to us here. Being able to upload all your transactions without running into any issues is important. I would be happy to provide some information.
For missing transactions, I encourage you to take a look at this article. It will show you steps on how to manually upload bank transactions. If you require further assistance, I recommend reaching out to the support team outside of the Community. They'll be bale to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.