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Level 1

Exception saving the cache

I am receiving about 15 messages a second in my event log stating: "An unexpected error has occured in "Intuit QuickBooks Enterprise Solutions: Contractor 22.0": Exception saving the cache"

My QB is a little slow but otherwise working fine.  What might be causing this?

3 Comments 3
Alex M
QuickBooks Team

Exception saving the cache

Hi there BrianShiloh,


it's vital that your QuickBooks software runs properly in order to be able to maintain your company's books. QuickBooks Desktop is a great tool able to help you keep track of the transactions you've made so you can get a better view of your company's financials. I can point you in the right direction for assistance with the software error messages.


For help in getting these errors to not keep showing up, I recommend reaching out to the QuickBooks Desktop support team. They'll be able to view these errors with you as well as your settings in a secure environment to provide troubleshooting steps in order to get the display working correctly. You can reach them using the methods outlined in the QuickBooks Desktop software support policies.


If you have any other questions, feel free to reach out here.

Level 1

Exception saving the cache

Did you ever figure out this issue?  We are getting the same errors and our quickbooks takes about 15 sec to close. 

QuickBooks Team

Exception saving the cache

Hi nubyjack,


Thanks for joining us here.  If you haven't done so already, please update your QuickBooks to the latest release.  I also suggest running the QuickBooks Tool Hub, to fix common errors.  If you continue to experience the same issue, please contact us at 1-833-317-2226, Mon-Fri: 9am-8pm ET.  It would be our pleasure to work with you in real-time and ensure your issue is resolved as soon as possible!


Feel free to touch base with us again, should any other questions or concerns come to mind.  We would be glad to help!

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