How do I download my monthly QB subscription invoices? I used to be able to, but that seems to have disappeared as an option.

The process you have followed to access your QuickBooks subscription invoices in the Billing and Subscription section is correct, Techunbound.

Once you click on View Payment History, the billing invoices are available for download in PDF format for your records or reference. See the sample illustration below:

If you're still unable to download them after the next billing date, we suggest clearing your browser’s cache, as cached data can sometimes cause functionality or display issues. Also, ensure to use a supported browser if the current one interferes with QBO performance.

If the issue persists, we recommend contacting our phone support team for assistance. Our experts can delve deeper into this matter and identify the root cause of why your subscription invoice isn't visible on your account. 

Here's how to contact them within QBO:

1. Click on the Help icon and choose the Search tab.
2. In the search field, enter the contact support.
3. Click the Contact Us button.
4. Choose Have us call you in the Callback section.
5. Follow the on-screen steps.

For information on the support hours of our QuickBooks Online (QBO) Live Support team, please refer to this article: Get help with QuickBooks products and services.

You may also find this guide helpful for modifying the billing details linked to your account; click here: Manage billing, payment, and subscription info in QuickBooks Online.

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