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leannebourdages
Level 1

How do I eliminate duplicate transactions when I run payroll and then pay by etransfer? QB is posting the transaction twice for one paystub processed.

I am not ready for auto deposit yet so I pay from the bank account manually. But it posts twice, once for the paystub and once for the transfer actually debiting from my bank account.

1 Comment 1
Jayson_E
QuickBooks Team

How do I eliminate duplicate transactions when I run payroll and then pay by etransfer? QB is posting the transaction twice for one paystub processed.

Thank you for reaching out about the duplicate transactions you see in QuickBooks Online when you run payroll and manually pay employees by e-transfer, Leanne. I understand how this can be confusing. Let me help you streamline this process and ensure your records remain precise and accurate.

 

Based on your situation, QuickBooks records the payroll paycheck once when you run payroll. Then, when you manually pay your employees via e-transfer from your bank account, that payment appears as a separate transaction in your bank feed. This causes the same payroll payment to show up twice in your records once as the payroll expense and once as the bank transaction.

 

To resolve this and prevent duplication, when the e-transfer transaction appears in your bank feeds, you should either match the bank feed transaction to the payroll expense if QuickBooks suggests a match, linking the payment to the payroll already recorded; otherwise, exclude the transaction to avoid recording it twice.

 

Here's how to exclude a transaction:

 

  1. Navigate to the Transactions menu, then select Bank transactions.
  2. Select the For Review tab.
  3. Click the checkbox of the specific transaction to exclude.
    image (6).png
  4. Lastly, hit Exclude.

 

Additionally, you can check out this article for further guidance on efficient payroll management and how to access and generate comprehensive payroll reports: Run payroll reports in QuickBooks.

 

Don't hesitate to ask for help if you have questions about adding expenses to your employees' paychecks or creating related transactions in QBO, Leanne. The Community is here to assist you with any other concerns.

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