Hello Liz,
Great question! When using QuickBooks Desktop, having access to the program can be an integral part of your day-to-day activity. It's important to me that you sort this out.
In order to renew your license and find out the status of your account, please get in touch with our phone support team. They'll be able to give you more insight into what's going on and help you get back into the program so you can continue to work.
Getting in touch with QuickBooks Desktop Pro support is as convenient as calling when you have a moment in your day since the line is open 24/7. Simply dial 1-877-772-9158 and follow the prompts. Learn more here: Intuit QuickBooks Desktop software support policies
Have a great week!
