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Level 1

How to fix "Runtime Error!

My Quickbooks shows "Runtime Error!  Program: ...6)\Intuit]QuickBooks Enterprise Solutions 19.0\qbw32.exe"  abnormal program termination"  I cannot login my system.  How to fix it?

3 Comments 3
QuickBooks Team

How to fix "Runtime Error!

Hello there, @ayeh.


Let's perform some troubleshooting steps to get rid of the Runtime Error and get you back to working order.


Using the QuickBooks Install Diagnostic Tool will automatically diagnose and fix issues with Microsoft .Net Framework. Here's how:


  1. Download the QuickBooks Install DiagnosticTool.
  2. When prompted, save the file to the local Desktop.
  3. Close any open programs and run the QBInstall Tool.
  4. Restart your computer after running the tool.

If you get the same result, you can manually repair Microsoft components. You can check out these articles for the detailed steps and information:


You can also read this article for your reference: Fix Microsoft .NET Framework, MSXML, and C++ Issues using the QuickBooks Install Diagnostic Tool.


In case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBDT Self-help.  


Please let me know if you have other QuickBooks concerns. I'll be around if you need any help.

Level 1

How to fix "Runtime Error!

I am running server 2012 R2 and this did not work.  Any other suggestions?  I am using quickbooks Desktop 2016

QuickBooks Team

How to fix "Runtime Error!

Hello again blenkhn,


I see this is also related to the post you made with more detail about the error you're running into, which is this one here: RunTime Error abnormal program Termination. I've linked you directly to my response to you on that thread to make sure that you're familiar with the options moving forward.


Enjoy your week.

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