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Connie97
Level 1

I cannot send back the accountants copy to my client. He had 2018 and it does not give me the choice to send by email.

 
2 Comments 2
Trish_T
QuickBooks Team

I cannot send back the accountants copy to my client. He had 2018 and it does not give me the choice to send by email.

Hi Connie97,

 

Thanks for reaching out here.  Welcome!  It's important that you're able to send the file back to your client in QuickBooks Desktop, without delay.  I'd be happy to provide more information so you can complete your QuickBooks tasks in a timely fashion!

 

It's important to note that when you open the accountant's copy, you're using the QuickBooks version your client used when they created it.  To learn more about the Accountant's copy click here.

 

If you require additional assistance, please don't hesitate to contact us.  Your success is our number one goal and we'd love to help!

 

If you have any other questions or concerns, please feel free to reach back out.  We're here for you!

 

Fiat Lux - ASIA
Level 15

I cannot send back the accountants copy to my client. He had 2018 and it does not give me the choice to send by email.

@Connie97 

Are you using QB Desktop Premier Accountant 2018 or 2019?

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