Hi there Ken6221,
It's vital that you have the support that you need in order to be able to manage your books QuickBooks Online is a great tool able to help you keep track of your books from anywhere with an internet connection. I can point you in the right direction for assistance with QuickBooks Online.
The Community is a great place to ask questions. You can post your questions here, and members of the QuickBooks team like me, as well as other users such as yourself with experience using the software, can help assist you so that you can get back to managing your books.
Another way to get assistance would be to contact the QuickBooks Online support team outside of the Community. They'll be able to provide assistance while keeping your account information secure. You can reach them using one of these methods:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter
If you have any other questions, feel free to reach out here.
