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eas924
Level 2

Last update has interferred with ability to send email from QuickBooks Desktop 2023

QuickBooks has made an update on the Desktop 2023 program that is preventing email from being sent.  

 

I use Outlook online.  We have an authenticator program running, which requires me to enter a code that came to my phone before I can log in.

 

Email / Send Now fails.  All instructions indicate that the Recommended Enhanced Security has to be enabled.   That didn't work.  The way that it worked previously, without Enhanced Security, doesn't work.  Deleting the email ID and recreating didn't work.

 

Has anyone else encountered this program failure and, if so, have you found a way around it?  I'm really tired of programmes dictating the level of security to be used, without any consideration of the other programs in play.

1 Comment 1
Amanda-B
QuickBooks Team

Last update has interferred with ability to send email from QuickBooks Desktop 2023

Hey there, eas924. Thanks for chiming in on this thread. If the issue persists, please contact our QuickBooks Desktop specialists here

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