Memorized Reports are completely broken after last QB Desktop update

Hi there mauramer,

Thanks for reaching out about your reports. QuickBooks Desktop is a great tool able to assist in keeping track of your sales and expenses so you know the profitability of your company. I can point you in the right direction for assistance with this.

For help with these reports showing up incorrectly after an update, I recommend reaching out to the support team outside of the Community. They'll be able to view the error with you to provide steps to get it resolved, as well as collect the necessary information to notify our engineers of the issue. You can reach them using the methods outlined in the QuickBooks Desktop support policies.

If you have any other questions, feel free to reach out here.

I am experiencing the exact same thing and when I try recreating, although I am selecting certain columns, they still don't appear on the report.  I had to revert back to the previous version and hopefully QB will release a fix.

We appreciate your proactive approach in utilizing the older patch of QuickBooks Desktop (QBDT), Barzula. I'm here to provide a resolution to fix your memorized report.

Since you're using an older version, please update your QBDT to the latest R12_31 version. You can check the version you're using by opening your QBDT company file and pressing the F2 key on your keyboard.

Then, access your memorized reports again. If the issue persists, it would be best to contact our support team for them to take a closer look about your product and find the cause of the issue.

To connect with a live support representative, please follow these steps:

1. Navigate to Help and select QuickBooks Desktop Help/Contact Us.
2. Click the Contact Us button.
3. Enter a brief description of your issue in the field and click Continue.
4. Follow the on-screen instructions to proceed.

Additionally, you can export your reports to Excel to get a copy of your reports:

1. Go to Reports and select Report Center.
2. Open any report.
3. Click the Excel dropdown to choose how you want to export the report.

We appreciate your patience and understanding as we work through this issue together, Barzula. Should you have any other concerns or questions about QBDT, please know that we are here to support you in every way possible.

Same issues here across 3 different company files.  The Bank Feeds seem a lot more flaky too!  Get your stuff together Intuit!  Test before you release.  Do you have any idea of the 100's of man hours you cost your customers?

This is not a new update problem.
This started for me EARLY February. After troubleshooting my file was sent for a week to the Data Specialist team on Feb14 in which we couldn't use the file or re-enter any transactions. This didn't fix the problem and they were not aware of the problem yet. I was using Enterprise 22 or 23 as I don't like to upgrade till the bugs are out also. After 2.5 months of hours on the phone with QB and spending $$ on my IT to go through hoops to troubleshoot and do the recommendations per QB I was told as a last resort upgrade to the 2024 and run all the updates till I get to R13-58. Paid for this to be done on our Server and the whole network of PC's. Updated further till we are at R13-65. still no fix.
Hours on the phone troubleshooting again, and am told this is a known issue again and have to wait for the updated fix....No timeline etc. It is interfering with my 3rd party Apps that because QB Web Connector isn't working we were trying to do a workaround by exporting the data into Excel to import into the Third Party App. But, that doesn't work because the reports are missing data! I have only a small amount of patience left knowing the learning curve and headache of transferring accounting systems for our business. NO INFORMATION, NO TIMELINES, NO ACCURATE REPORTING. TELL ME WHAT I'M WAITING FOR PLEASE.
Any advise from the QB Users out there would be helpful...Lets keep communicating.

Has anyone ever experience making a change and your memorized report doesn't reflect the change but retains the old information?  Logically this doesn't make sense how this can happen but it is.  I have been dealing with Intuit support and have sent my data to them but I'm not holding my breath.  The only thing I haven't done is recreating the report from scratch, I've renamed it with no luck.