Need help to login my company account!

Hi Mike,

Welcome to the Community. It's important that you access your account so you can get back doing what you love. QuickBooks Online is a flexible program that simplifies the way you manage your books. I'd be glad to point you in the right direction to get the support you need to access your account.

I encourage to contact our customer support team to take a closer look at your account to resolve this. You can refer to the following options to reach out to our customer support team. Here are the options available to contact our team. 

• Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
• Schedule a Callback: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start.

Let me know if you have questions, I'll be happy to help. 

I called support by phone and spent 1 hour with him not being able to resolve this issue!!! I had to use my personal email to create another account and post this request to you guys.

Hi Mike,

It's essential that you're able to access your QuickBooks Online account, so you can pick up where you left off.  Please follow this link to Recover your Intuit Account if you can’t sign in.  For additional assistance, you may prefer to choose one of these options, where you can send a DM to our Customer Care team;

Social Media: Facebook, Twitter, and Instagram.

Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Feel free to reach out again, if you have any other questions.  We would be glad to assist!

You don't understand the problem I'm raising like your hotline staff.

I logged in with my company email (the email that purchased your subscription) and it failed.

When I used the "Recover your Intuit Account if you can't sign in" function, it said my email was not found in the system!!!

I tried to use that email again to register a new account and it said the email was already in use!

So your system is in conflict, if necessary, I can record a video of my screen and send it to you immediately.

Hi Mike,

I completely understand your issue and the need to access your QuickBooks Online account as soon as possible.  However, due to the confidentiality and security of your information, the only course of action is to connect with our Customer Care team, using one of the methods provided above.  They will be able to access the necessary tools and get you back to business as soon as possible!

Your success is our number one goal, and they would be happy to help!