To get a better grasp of what's happening, it’s a good idea to do a quick comparison. You'll want to pull up your March Reconciliation Report and have it handy next to the March deposits shown on your April screen. You can sort your April deposits by date to pop those March entries right to the top, where you can easily see them.
Once you're looking at them, you're essentially playing detective for one of two things.
First, they might be duplicate transactions. If your March report shows those exact deposits were already cleared and checked off last month, then the entries sitting on your April screen are likely just accidental duplicates. If that's the case, you can safely select them and either delete or void them to clean up your screen.
Alternatively, someone might have accidentally undone the entries. If those March deposits were edited or unchecked after you closed out March, QuickBooks gets confused and throws them back into your uncleared pool for April. You can take a look at your March report to see if they now show up as uncleared, or if removing them creates a new discrepancy. If it turns out someone just toggled the status by mistake, you'll have to re-clear them to get everything back in balance.
Considering that scenario, it's also important to take note that deleting or changing past transactions can mess with your historical data. Thus, it’s always a good idea to run it by your accountant before making any adjustments. If you don't have one on hand, you can find a local certified expert through the Find a QuickBooks ProAdvisor page.
If you want a visual or a deeper dive into how this all works, this step-by-step guide is awesome for troubleshooting: Learn the reconciliation workflow in QuickBooks.
Let me know how it goes. We'll keep this thread available for any further inquiries you may have. Have a great day!
