QBO unable to connect to Scotiabank Accounts (link an account, download transactions) for weeks. Daily accounting has been disrupted. is there a timeline for the fix?

Hey elton@fewblocksn, Directly Connect with QuickBooks Help Desk team at  [scam phone number removed]

Thanks

Thanks Steve, I already have spent a ton of time with QBO Helpdesk and the official response is "there's a reported investigation about this error. Our product engineers are currently aware of the issue and is in the process of looking further into this to come up for with resolution as soon as possible." -- as my my original post, its been weeks now without a solution, and QBO cannot sync or connect with Scotiabank -- I am told this is happening to anyone who banks with Scotiabank. 

Hi elton@fewblocksn,

Welcome to the Community.  It's important that you're able to connect your bank accounts to your QuickBooks Online account to keep track of your books. I'll be glad to help.

At this time, our engineers are working to get this resolved. I recommend reaching out to the QuickBooks Online support team outside of the Community to get attached to the list of affected accounts so you can be notified by email once the issue is resolved. They'll be able to verify your account information in a secure setting in order to get your account added to this list.

Here are the options available for contacting our team.

• Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook and Twitter

Let me know if you have questions, I'll be happy to help.