quick books desktop update

I understand that you’re encountering an error message while trying to update QuickBooks Pro Desktop 2024, which is preventing you from accessing the application, Mary. Let's sort this out together.

To assist you better, please provide me with the exact error message or code that appears when the update fails. This information will help me offer more specific guidance on resolving it.

In the meantime, we can work out some troubleshooting solutions to fix update errors in QuickBooks Desktop. Ensure that the date and time settings on your computer are correct. Incorrect system date and time can disrupt the update process. Here's how:

1. Right-click the system clock on your desktop and select Adjust Date/Time.
2. Select Change date and time and specify the current date and time.
   
   
3. Select OK twice.
4. Close and reopen QuickBooks Desktop.
5. Rerun the update of QuickBooks Desktop.

If the issue persists, please check this article for an additional troubleshooting solution: Fix QuickBooks Desktop Update Errors.

Additionally, I am providing a link that guides you on creating a portable version of your company file. This can be useful for backup or transfer purposes: Create and open portable company files in QuickBooks Desktop.

Should you need further assistance after checking the error message, please don’t hesitate to add them in the comments. And I am here to ensure that any issues are promptly addressed.

Attaching error message I received

I appreciate you providing the screenshot regarding the error message you encountered, mary. You will get an error 1328 when updating, installing, uninstalling, or repairing your QuickBooks Desktop. Let me provide you with more details below.

The common factor that may lead to this technical issue while updating QuickBooks, include:

• Invalid registry entries related to QuickBooks.
• Abrupt system shutdown.
• The system or QuickBooks configuration not done correctly.
• Corrupted QuickBooks files.
• Wrong configuration of internet settings.

To resolve error 1328, here's how:

1. Select Ignore button.
2. You may need to select Ignore several times to let the update process continue.
3. Once the update is complete, restart the computer.

After restarting the computer, remove and then reinstall QuickBooks Desktop. Before you start, download the installer for your version of QuickBooks and have your license number handy. It should be on the original package.

Here are the steps to remove and reinstall QuickBooks Desktop:

1. Open the Windows Start menu and search for Control Panel, then open it.
2. Go to Programs and Features or Uninstall a Program.
3. In the list of programs, find and select your version of QuickBooks Desktop.
4. Select Uninstall/Change, Remove and then Next. (If this option isn’t available, sign out of Windows and sign back in with administrative rights).
5. When you’re done, install QuickBooks Desktop. QuickBooks Desktop will automatically install new folders and rename your old ones.

Once you've successfully installed and updated your QuickBooks Desktop, you can upgrade your company files to a new version of QuickBooks Desktop.

With these steps, you should be able to overcome error 1328 and continue with your business tasks efficiently. If you encounter further issues, feel free to reach out for additional support.

Thanks.  I did hit the ignore button and it did download.

But, why do i need to uninstall and install?

I’m glad that you’ve successfully updated your QuickBooks Desktop (QBDT), and everything is running smoothly, Mary. Let’s discuss the next steps to ensure everything continues to work well.

Since you encountered Error 1328,  this error might indicate underlying concerns with your update or installation files. If it happens again, uninstalling and reinstalling can effectively address the problem. This process will remove any corrupted files and ensure you have the latest version, helping you achieve optimal performance.

Creating a portable company file is an effective way to streamline transfers, upgrades, or the setup of a new file. This compact file can be easily shared via email or saved to a USB drive, making the process quick and efficient.

When transferring your company files to a different computer. It's important to create and restore a backup. This will ensure the security of your data and all related files, ensuring a smooth transition.

Should you require any additional assistance or have inquiries following the review of the error message, please do not hesitate to leave a comment. I am here to ensure that all your concerns are addressed.

I am trying to renew my subscription to Quick books and cant Lavern [PII info removed]

Hi @7678LmRm,

To renew your QuickBooks Desktop subscription, follow these steps:

1. In the top menu bar, click on Help.
2. Select Manage My License. You should see an option to renew your subscription.

Alternatively, you can contact our QuickBooks Desktop support team for immediate assistance. For instructions on how to connect with them, please visit the Get help section for QuickBooks Desktop in this article: Get help with QuickBooks products and services.

If you're in Canada, you can call directly the support number listed in the Support channels and hours of operation section in this article: Intuit Canada QuickBooks Desktop software support policies.

Moreover, to check your license status, please log in at https://camps.intuit.com/

If you have any further questions, feel free to reach out to the Community.

I tried to update the latest quickbooks version but got error 1603.

 I fixed it and now I am getting error 1328.

Notr getting anywhere and cannot use th

e old version 

Hi Pie,

I appreciate the efforts you've put into fixing the error 1603 you've encountered when updating your QuickBooks to the latest version. I understand how frustrating it must be to encounter error 1328 after successfully addressing the previous issue. Let me provide some insights into why this error may have occurred and guide you through the steps to resolve it.

Error 1328 can occur during the installation, uninstallation, update, or repair of QuickBooks Desktop. Below are some common factors that could lead to this issue when updating QuickBooks:

• Invalid registry entries related to QuickBooks.
• Abrupt system shutdown.
• The QuickBooks system configuration was not set up correctly.
• Corrupted QuickBooks files.
• Wrong configuration of the internet settings.

Here's how to resolve it:

1. Select Ignore to proceed with the update.
2. You may need to click Ignore multiple times for the process to continue.
3. If the Ignore option isn't available, hit Close instead. Once the update finishes, restart your computer to complete the process.
   
   

After completing this procedure, your QuickBooks should function properly. If the issue persists, please refer to this article and follow the instructions in Solutions 2 and 3: Resolve Error 1328.

If you happen to encounter error 1603 again in the future, I recommend checking out this helpful resource for step-by-step guidance on resolving it: Fix Error 1603.

I hope this helped resolve the error you were experiencing. Please use the Reply button below to share an update on your progress. The Community team is here to support you every step of the way, as your success is our top priority.         

@pierremuralunique 

What QB Desktop year version?

same here.   I did the tool hub as suggested and now I am getting this message. attached.

Have tried everything suggested other than uninstall and reinstall 

Hi there, mary53.

Thank you for following the steps provided earlier. I understand how frustrating it can be when troubleshooting doesn’t resolve the issue.

Since the error persists after using the Tool Hub, I recommend contacting our QuickBooks Desktop Live Support Team. They can help identify the cause of the problem and guide you through additional steps, such as uninstalling and reinstalling the program if needed.

Here’s how to reach them:

1. Open QuickBooks Desktop.
2. Go to the Help, then select QuickBooks Desktop Help. This opens the Help window.
   Tip: Alternatively, you can also press F1 on your keyboard to open the Help window.
3. Select Relevant Topics or select Search. Enter the question, keyword, or topic you need help with on Search tab. 

For information on support availability, check this article: Get help with QuickBooks products and services

Please let us know if you have any concerns. We're here to help.

Thanks,

My problem is I can not open quick books, everytime I try to open it i get the message that there is an update and unfortunetly it will not update.